You can apply for a season ticket through our website. Specify your car park, payment frequency, start date and other preferences. Click here to apply for your season ticket today:
If you wish to cancel your season ticket, you must notify us at least 1 month before your season ticket expires. You can find your current season ticket period (monthly, quarterly, half yearly, yearly) in your My Q-park account.
If you do not cancel your season ticket at least one month before its expiry date, your season ticket will be automatically extended by the same period as your current season ticket. For example, if you have a quarterly season ticket, it will be automatically renewed for another 3 months.
You can cancel your season ticket in your My Q-Park account, by using the contact form, or by registered letter. Please refer to the terms and conditions for season tickets for more information about season ticket periods and cancellation.
If you have a season ticket for a Q-Park car park, we guarantee there will always be a parking space for you. Even if the signs indicate that the car park is full, you can count on a space being available for you as a season ticket holder.
You can make most changes yourself in your My Q-Park account. However, if you want to change any details that are not listed in My Q-Park, please contact our customer service department at info@q-park.be.
Customers who have not opted for a season ticket that is valid 24 hours a day, 7 days a week, can of course park outside the hours stated on their season ticket, but must pay the normal parking charge for those hours. These extra hours must be paid for at the car park.
No. Your season ticket is only valid for one car park.
Our season tickets are valid for at least one month. You can pay monthly, quarterly, every six months or every year.
For more information, please refer to the terms and conditions for season tickets.
Residents’ season tickets are available for the following car parks:
Antwerpen
Genk
Tongeren
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Brussel
Charleroi
Hasselt
Mechelen
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APPLY FOR RESIDENTS' SEASON TICKET
Please contact our customer service department at info@q-park.be.